FAQ

VirtU System allows you to access and manage your distant computers anytime, from any device – given that the computer has an active Internet connection and the VirtU application installed on it. You can login to your office or home computer from anywhere, manage your files and work on your computer – as though you were sitting right in front of it. You can also invite an associate to access your computer to work on a presentation or help troubleshoot.

Computer Name: Computer Name is the default name of your computer, used to identify it for remote access. You can edit the computer name at any time.

Personal Key: Personal Key is a password set by you and acts as your computer’s unique access code. It is stored only on your computer and not on the RemotePC servers.

Some things need to be kept in mind before connecting to a remote computer :

  • Both the local computer and the remote computer must be connected to the Internet for remote access.
  • RemotePC application should be running on both local and remote computer.
  • If required, setup the firewall to allow VirtU.

The various distributions/versions of Linux OS which are supported:

Debian (9,10), Ubuntu (16, 18)
RPM – RHEL (7), CentOS (7,8), Fedora (29, 30)
Note: Only 64 bit OS, along with the latest two LTS, is supported.

No, you cannot remotely access a Linux machine running on Wayland desktop session. On Wayland, currently only outgoing remote control is supported. If you need an incoming remote control, you have to sign in with classic Xorg.

The VirtU application for Mac requires Mac OS X 10.10 Yosemite or greater [Mojave compatible] on Intel processor.

Yes, VirtU offers secure and optimized solutions for accessing remote computers. VirtU uses TLS v 1.2/AES-256 encryption for transferring user authentication data between remote computer and local computer. Personal Key, a unique password set for each computer, acts as an extra layer of protection.